Leadership
Innovation
Results
In the ever evolving world of Information Technology, effective Leadership that empowers Innovation remains the key to Results that consistently produce Maximum Value.
A Quick Introduction
Thank you for allowing me to introduce myself. I’m a results-driven, IT Professional with extensive experience in all aspects of the Software Development Lifecycle, Cybersecurity, and Product/Process ownership. I specialize in Management, Leadership, Team Building and Process Development and implementation. I possess a strong combination of Technical Subject Matter Expertise and Motivational Acumen, and leverage them to provide valuable solutions to complex challenges.
Christopher Arters
Career Retrospective
A journey through my career to date, demonstrating my diversity of roles, responsibilities and subject matter experience and expertise.
Operations and Quality Management System Architect
In this role, I’ve Designed, Developed, Implemented and Supported a wide array of processes across the spectrum of IT and Business Operations, optimizing productivity and security, through measurable, repeatable outcomes.
Operations and Quality Management System Architect
Focal Points
Reg. Compliance and Security
Designing, leading and managing all aspects of cybersecurity and regulatory compliance for organizations.
Client Support / Incident Response
Designing and implementing Client Support and Incident Response processes from the ground up.
Custom Coding and Automation
Develop and maintain Custom Scripting, SQL and supporting Automation for data analysis, system monitoring and advanced reporting.
Disaster Recovery / Business Continuity
Design, Implement and Review BCDR process to ensure recovery of the critical Information Technology infrastructure in the event of mishap, disaster or any unforeseen events that disrupt operational continuity.
User Management
Process that ensures that access to network, devices and digital assets is controlled effectively. User lifecycle tracking from onboarding to termination.
Supplier / Tool Validation
Analysis and assessment of vendors and tools to ensure they meet compliance standards and intended use/outcome requirements.
Risk Assessment
Identify, analyze, and evaluate potential threats and vulnerabilities to an organization’s information systems, data, and technology infrastructure.
Whistleblower Policy
Confidential, reprisal-free communication pipeline for reporting of security breaches and non-compliance.
Sr. Manager, IT / Sr. Development Project Mgr.
Wearing many hats simultaneously in the very demanding, highly regulated Healthcare Software marketplace for a major Global Corporation.
Sr. Manager, IT / Sr. Development Project Manager
Focal Points
Product and Process Owner
Design, strategic vision and management of critical static code analysis process and tools from inception through to retirement.
Program Management
Coordination of rollout and implementation of global software development standards and practices. Coordination and alignment with key stakeholders including Department of Defense.
Technical Project Manager
Technical Project Manager for continual development projects in Agile (Sprint/Kanban) and Waterfall methodologies.
Disaster Recovery / Business Continuity
Design, Implement and Review BCDR process to ensure recovery of the critical Information Technology infrastructure of the Static Analysis tool suite, associated data and proprietary code.
Resource Management
Personnel manager for teams of senior software developers and support technicians. Talent acquisition and staff evaluations. Annual reviews, salary management, corrective actions.
Vendor Liaison
Engagement with tool vendors from initial assessment through contract management and implementation.
Technical Support Manager
Manage day to day support operations, including escalations, detailed reporting and continual improvement initiatives.
Additional SDLC Roles
Coverage of the spectrum of software development lifecycle roles and responsibilities, including Solution Designer, Detailed Technical Requirements, Test Design and Management.
Sr. Software Development Manager / Global Installed Base Manager
Another challenging opportunity spanning a wide range of responsibilities in the Global Healthcare Software Development arena, with specific focus on Production, Distribution and Client Tracking.
Bring a fresh voice to your organization
Please reach out to me and we will discuss how I can bring value and a new perspective to your enterprise.